Vooli

Support

We read every message. Usually within one business day.

Email

support@vooli.app

Stuck on something, found a bug, want a feature, question about a purchase, anything. Send a note and we will get back to you.

Getting started

Do I need to create an account?+
No. Vooli has no accounts and no sign-in. Everything you create is stored on your device. If you want your data on more than one Apple device, turn on iCloud sync in the app and it syncs through your own iCloud. See our Privacy Policy.
What is the cap?+
The cap is the daily ceiling on your active list. Three lists (by default Myself, Work, Family, all renamable), and you pick 1, 2, or 3 tasks per list. That is the most active tasks you will ever see at once. Everything else waits in your bank until there is room.
Can I change the cap later?+
Yes, in Account. Switching from a higher cap to a lower one moves displaced tasks back into the bank. Switching up promotes waiting tasks into the open slots.

Today

What happens when I complete a task?+
The task strikes through and the list slot opens. If a task is waiting in that list, it auto-promotes into the slot. Nothing asks for one more action; the idea is to put the phone down.
What is the queue?+
When a list is full and you pull more from your bank, the extras wait in that list’s queue. Peek at it by tapping the small “queued” chip on the list header. When any task in that list completes, the oldest-queued one slides into the open slot automatically.

The bank and Arc

Where do tasks go when they do not fit Today?+
Your bank. Park anything there with a list tag. Pull it into Today when a slot opens. Sort, search, and filter by list; long-press to move a task straight to Today.
What lives in Arc?+
Habits and routines. Arc is the long view: the things you are building and repeating, separate from today’s short list.
How do recurring tasks work?+
Recurring tasks fire on the schedule you pick (daily, weekly on a day, monthly on a date) and land in your bank on their day, ready to pull into a slot.

Habits and routines

How is a habit different from a recurring task?+
A habit is identity-shaped, something you check in on every day or close to it. Reading, meditating, walking. A recurring task is mundane and scheduled, something that has to happen on a cadence. Paying the rent, taking out the trash.
What is a routine?+
A sequence of steps that fires together at a moment (morning, midday, evening, weekend). Routines walk you through the steps one at a time. Use them for stacks of small actions you want to do as a block.
What happens to my streak when I miss a day?+
Your current streak resets, but Vooli always keeps your longest run of all time, so a slip never erases your best. No badges, no shame.

Capture (drop in, drop out)

How do I add many tasks at once?+
Tap the floating add button, then Bulk Add. Paste a list (one item per line). Each line becomes a separate task in the list you pick. Bullets and numbered prefixes get stripped automatically.
Can I add a task without opening Vooli?+
Yes, three ways: the Share Sheet (Safari, Mail, Messages), Siri (“Hey Siri, add to Vooli”), or the Vooli lock-screen / home-screen widget. The share extension saves silently; Siri asks for the task and the list and confirms when it lands.

Dock Mode

What is Dock Mode?+
Set your phone on its side and Vooli becomes a calm, glanceable card. Landscape-locked, dimmed, always-on while it is open. Swipe through your lists, habits, and a focus timer like a small dedicated device on your desk. There is no separate gadget to buy: your phone becomes the device. Tap an NFC tag you have linked, or open Dock Mode from the header.
Do I need to buy a dock?+
No. Dock Mode works on its own. If you want the one-tap experience, you can link any NFC tag or sticker to a dock profile, so a tap puts the phone straight into that setup.
Can I pick which pages show in the dock?+
Yes. Each dock profile has its own page list (clock, focus timer, lists, habits, routines, music) that you toggle and reorder in the dock editor. It is a per-profile preference.
Does the screen stay on?+
Yes, while Dock Mode is open. After a short idle, brightness dims and the chrome fades so the surface reads as “asleep but watchful.” Tap anywhere to wake it back to full. At night it can shift to a dim, easy-on-the- eyes clock automatically.
Does it work on Mac or iPad?+
Vooli is built for iPhone today. iPad and Mac are not supported yet.

Focus timer

What is the focus timer?+
A simple count-down or count-up timer for distraction-free work. Tap the floating Focus button, pick a duration (or a freeform count-up), and start. Your sessions add up in Patterns.
My session ended. Where does the time go?+
All sessions log to your focus history. Open the focus log to see your sessions, edit a duration, or delete a row.

Notifications

What notifications does Vooli send?+
Notifications fire for recurring tasks and habits at their scheduled times and for routine reminders. They are scheduled locally on your device. You can turn off all notifications, or per category, in Notification Settings.
Why am I not getting notifications?+
Confirm notifications are enabled for Vooli in your iOS Settings, and confirm the per-category toggles in Vooli are on. If both are on and notifications still do not arrive, email us.

Purchases and data

What is Vooli Pro?+
Vooli is free and complete. Vooli Pro is an optional one-time unlock (not a subscription) that adds more, like multiple dock profiles and the full Patterns insights. Pay once through the App Store; it is yours for good.
I bought Pro on another device. How do I get it here?+
Open the paywall or Account and tap Restore Purchases. Pro is tied to your Apple account, so it restores for free. Refunds are handled by Apple under Apple’s policy.
Where is my data stored?+
On your device. There is no Vooli account and no Vooli server. If you turn on iCloud sync, your data also syncs through your own Apple iCloud. See our Privacy Policy.
How do I delete my data?+
Delete items in the app any time, or delete the app to remove its local data from that device. If you used iCloud sync, manage that copy in iOS Settings → your name → iCloud.

Did not see your question? Email support@vooli.app. We answer within one business day.